Technical Support

Our Tech support team is ready to answer any of your questions. Email us, or give us a call, between 8:00am and 4:00pm PST and you can talk to the designers and makers of the IFD-175.

Contact Information

Email: thordsen3d@gmail.com

Phone: (530) 748-2288 or (530) 748-2284

Fax: (530) 748-2292

Address: 6671 Merchandise Way, Diamond Springs, CA 95619

Trouble Shooting:

PROBLEM: Filament hangs up while loading through the dryer.

SOLUTION: Check to make sure that bowden tube ends are not crushed, cut tube with a sharp knife rather than wire cutters. Be sure that the bowden tubes are inserted all the way into the connector.

PROBLEM: PID Power cycles of and on.

SOLUTION: The ceramic heater has a short. Turn unit off immediately and contact technical support.

PROBLEM: Cooling fan is making a chattering noise.

SOLUTION: A mounting screw may be loose. Check tightness of all screws.

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